Prior to 2004, customers purchased LSC-distributed product from other distributors, and we knew there was a strong desire to work with LSC directly. We wanted to help customers over the ditch access the kind of Account Management and Support we offered in Australia, so in late 2003 a plan was hatched, and we opened our new operation in Glenfield, Auckland, in March 2004.
The initial team was small, but from those early years, we still have a few passionate, dedicated people who are involved in our business today in New Zealand (Luke Hopewell and Vasant Vale.)
From those early days, we dived into the market and quickly got in front of customers to help them access the best range of products in the industry. We attended trade shows and events and brought our ‘road-show’ to venues all over the country.
We brought our original Show-bus over, and it made a couple of laps of both islands (and had its air-conditioner famously trashed by Kea parrots who chewed through hoses so it never worked again – quite the surprise to the Aussies who thought only they had aggressive natives).
Today, our business in New Zealand is thriving. We quickly outgrew our original location in Argus Place, and the Poland Road site is now full of great product sourced from all over the world.
Our local technical support and account management team are highly trained industry experts, and we’re helping our customers evolve their business with electronic security solutions while maintaining traditional product innovation and quality.
We sincerely thank our customers for your ongoing support, and we hope to see you again at an LSC or industry event soon.